Real-world focus
Built around diagnostics
ProTech questions are based on real service calls—symptoms, readings, and decisions. It’s designed to test how a tech actually works through a problem, step by step.
P.R.O.T.E.C.H. Certification
ProTech is the HVAC Elite Track
ProTech is a live, skills-based HVAC certification inside the PockeTech app for iOS. It measures how technicians actually diagnose and solve problems—giving techs meaningful recognition and giving homeowners and business owners a higher standard they can ask for by name.
ProTech runs exclusively through the PockeTech app on iOS. As the certification grows, new scenarios and domains are added so the badge continues to reflect current, real-world skill.
Why ProTech?
A standard you can point to
For technicians, it’s a way to prove you’re not just a parts changer. For homeowners and businesses, it’s a way to request a tech who has actually been tested on how they think in the field—not just what they’ve seen in a textbook.
Earn it, then keep it
Active certification
ProTech is not a “one and done” card. Status is meant to stay active only when techs continue to engage, test, and grow—so the badge always means something today.
Trust for property owners
Higher confidence on every call
When you ask for a ProTech-certified technician, you’re asking for someone who has been challenged on airflow, refrigeration, electrical, safety, and live diagnostics— not just how to swap parts.
Exam Blueprint
What ProTech certifies
ProTech certifies the way a technician thinks. Each domain is designed to reveal judgment, reasoning, and true diagnostic skill—building a complete picture of how a tech approaches problems from first symptom to verified fix.
Core domains of real HVAC work
Refrigeration Fundamentals
Airflow & Duct Systems
Electrical & Controls
Gas Heat & Safety
Heat Pumps & Defrost
Diagnostics & Strategy
Domains and scenarios are updated over time so ProTech-certified techs stay aligned with modern systems, equipment, and best practices.
How ProTech works in practice
-
1Technician earns ProTech
A tech trains and tests inside the PockeTech iOS app, working through scenarios that challenge real HVAC diagnostic thinking—not memorization.
-
2ProTech becomes their credential
Once earned, technicians can represent themselves as ProTech-certified, signaling higher diagnostic competence to homeowners, business owners, and employers.
-
3Status stays active with ongoing mastery
ProTech is built to stay current. As new scenarios and domains are added, techs keep their status active by continuing to train, test, and grow with the platform.
Real service call scenarios
Modern equipment & methods
Delivered through iOS with PockeTech
Who It’s For
Technicians, homeowners & business owners
ProTech sits at the intersection of training and trust. It helps techs level up, and it gives the people paying the bill a clear way to ask for higher standards.
For technicians
- Prove you’re more than a “part replacer” by showing diagnostic depth across core HVAC domains.
- Use ProTech as a roadmap for what to study next and where to sharpen your craft.
- Bring leverage to interviews and reviews by pointing to a live, skills-based certification.
- Keep your edge sharp with ongoing exams and content that push you to stay current.
For homeowners & businesses
- Ask for a ProTech-certified tech when you schedule service to raise the bar on who shows up.
- Know your system is being evaluated by someone who has been tested on airflow, refrigeration, electrical, and safety.
- Use ProTech as one of the filters when choosing which company you trust with your home or facilities.
- For owners and property managers: align expectations and training around a clear, third-party standard.
Sponsored by
SuperTech Industries
Simple Solutions. Superior Results.
SuperTech Industries is Arizona’s all-in-one home and business service team — HVAC, plumbing, handyman, and appliance repair under one roof. When trouble strikes, we suit up.
From emergency repairs to Shield maintenance plans, SuperTech delivers fast, reliable service backed by clear communication and our Breakdown-Free Guarantee.
FAQ
Frequently Asked Questions
Is ProTech currently available?
Yes. ProTech is fully live inside the PockeTech app for iOS. New scenarios and refinements are added over time to ensure the certification continues to reflect real-world HVAC challenges and current industry standards.
What devices does ProTech support?
ProTech is available exclusively on iPhone and iPad through the PockeTech iOS app. An Apple ID and access to the App Store are required for installation and updates.
Does ProTech replace traditional HVAC certifications?
No. ProTech is designed to complement—not replace—EPA credentials, manufacturer training, and other industry certifications. It focuses specifically on evaluating a technician’s real diagnostic ability and their decision-making under actual field-like conditions.
How can companies use ProTech?
HVAC companies can use ProTech to identify high-performing technicians, guide training priorities, and elevate service quality. Many organizations use ProTech as a benchmark for promotions, onboarding, and ongoing technical development.
How can homeowners or business owners request a ProTech-certified technician?
When scheduling service, simply ask your HVAC provider for a technician who holds active ProTech certification. You may also contact the ProTech team directly for guidance on locating companies that participate in the program.
Does ProTech expire?
Yes. ProTech is an active certification that requires ongoing participation. As new domains and scenarios are added, technicians must continue testing to keep their status current. This ensures that the credential reflects up-to-date skill—not a test passed years ago.
Can ProTech be used for hiring or internal advancement?
Absolutely. ProTech offers a clear, objective measure of diagnostic capability. Many companies use it during hiring evaluations, technical interviews, and performance reviews to distinguish top performers.
Bring ProTech into your next service call
Whether you’re a technician, a homeowner, or a business owner, ProTech gives you a higher bar to aim for—and to ask for. Use it to build your career, or to protect your comfort, safety, and investment.